Privacy Policy

Detailed Privacy Policy

At Pine Lakes Lodge Bed and Breakfast and Ohio Conference Center – we recognize and respect the importance of maintaining the privacy of our customers and members and have established this Privacy Policy as a result. Below we describe why we gather visitor, customer and member information, what information we collect, how we collect it, what we use the information for and how you can instruct us if you prefer to limit the use of that information.

Why do we gather information?

Pine Lakes Lodge has consistently provided our customers with quality projects and excellent customer service. We gather personal information to allow us to better serve your needs in a timely manner and to give you a more personalized experience with Pine Lakes Lodge. The information we collect helps us better fit our product offering to your specific needs.

What information do we gather?

The information we receive depends upon what you do when visiting our site. When you visit our website, our web server automatically recognizes the name of the domain from which you access the Internet (for example, aol.com, if you are connecting from an American Online account), the date and time you access our site, the Internet Protocol (IP) address of the Website from where you came, what type of web browser you are using, and what pages you access on our site. This information enables us to run site usage tools and create statistics about our site. These statistics help us to better understand how our site is being used and what we can do to make it more useful to visitors.

Certain pages on our site require you to provide more information about yourself to gain access. This information volunteered by you, such as survey information and/or comments or feedback, is used only for internal purposes and is not shared with people or organizations outside of Pine Lakes Lodge and our parent company Pine Lakes Lodge.

If you register on our site, for example, for an event (even without a purchase) your contact information and any questions answered while on our site will be stored, but never sold.

If you make a purchase or reservation on our site, we will store the registration information, but not any credit card details as all our transactions are processed securely through PayPal or SuperInn- whether you utilize a PayPal account or their services as a guest with a credit card of your choice. Your privacy while on the PayPal or our branded SuperInn registration system site will be governed by their security and privacy policies.

How we use the information we gather?

The information that we collect is used to improve the content of our website. If you request specific information via e-mail or online forms, Pine Lakes Lodge employees may use such information to contact you for marketing purposes. This information is not shared with other organizations aside from our parent Detweiler Enterprises and its other subsidiaries such as our sister organization Pine Lakes Cabins for commercial purposes.

How we use cookies?

A “cookie” is a small file stored on your computer by a website which gives you a numeric user ID and stores certain information about your activity on the site. We use cookies to let us know that you are a prior visitor and to provide certain features to you. Most web browsers automatically accept cookies, but most allow you to instruct your browser to prevent the use of cookies. If you disable this feature, you will not experience any functionality problems with our website.

Links

Pine Lakes Lodge wants you to be aware that when you click on links and/or banners that take you to third-party websites, you will be subject to the third parties’ privacy policies, not ours. While we support the protection of privacy on the Internet, we cannot be responsible for the actions of third parties. We encourage you to read the posted privacy statement and user terms and conditions whenever interacting with, and prior to providing any personal information to, any other website.

If you make a Pine Lakes Lodge reservation with our SuperInn service, you make those transactions securely on their site and are also covered by their privacy policies.

If we provide an opportunity for  you to make a payment on the PayPal website (www.paypal.com), your private credit card and PayPal account information is secured remotely on that site. We do not receive that proprietary level of detail. We will store the information in our database only on your contact information, questions answered on our registration form, and the confirmation of your purchase or invoice due.

Corrections

If you would like to update or correct information previously provided to us, please send an e-mail with your new information to peacefulretreat@pinelakeslodge.com.

Members and Vendors who opt-in to a subscriber account will have a unique policy and process to update information. We will include that at a later update.

Your Consent and Changes to this Policy

Subject to the above provisions, by using our website, you consent to the collection and use of information by us and the terms of this Privacy Policy. We may change our Privacy Policy from time to time and we will post those changes so that you are always aware of what information we collect, how we use it, and under what circumstances we may disclose it. In addition, if you would like notice of changes to the Privacy Policy or Terms of Use, email us at peacefulretreat@pinelakeslodge.com

Privacy Policy Changes

Pine Lakes Cabinsreserves the right to modify this privacy policy at any time. We will promptly reflect any such modifications in these web pages.

Unsubscribe at any time.

While we hope you will not want to do so, you may unsubscribe from any mailings, please send an email – subject line UNSUBSCRIBE to peacefulretreat@pinelakeslodge.com. Please allow at least 3-5 business days for us to ensure your information is removed. Later iterations of our website might include the ability for you to login and unsubscribe in an automated manner.

View related legal information for Buffalo Hills Resort – Ohio Campground:

Feel free to contact us if you have any questions or concerns requiring further discussion.