Cancellation and Other Policies

We require at least a 48 hour notification if you need to cancel your stay with us.

If we do not receive a notification of cancellation 48 hours prior to check-in, you will be billed for a one night stay to the credit card used to secure your reservation.

Pine Lakes Lodge and Pine Lakes Cabins are each a handcrafted paradise.

  • In the Lodge, many of the interior items are truly one of a kind. We have some of the most beautiful and priceless antiques in the area.
  • We love children but we want all of our guests to know while inside the actual lodge there are many breakable items that cannot be replaced. Please use your best judgement and let your children know it’s a “be on your best behavior environment” while inside. Look but do not touch is a great rule to convey. (The cabins are also very nicely outfitted, and we ask that you respect our property in a manner that you would hope other would respect if your home.)
  • Outside, there are acres of fun, animals and room to romp without inconvenience or worry to our lodge guests or property.
  • Our animals are gentle, but we ask that you please supervise your children to ensure they are kind to our furry creatures, and they will be very happy to receive your attention.

Thank you for your cooperation.

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